Refund policy

At The PrideXchange Co., every item is made with purpose, pride, and care. Because our products are printed and made to order just for you, we do not offer refunds or exchanges unless your item arrives damaged or defective.

If you receive a damaged or defective item, please contact us within 7 days of delivery with:

• Your name
• Your order number
• A clear photo of the item and the damage
• A brief description of the issue

We’ll gladly work with you to make it right-either through a replacement or refund-depending on the situation.

We appreciate your understanding and support of a purpose-driven business committed to uplifting the LGBTQIA+ BIPOC community. Each order helps us continue that mission.

Questions? Email us at info@thepridexchange.com